top of page

Shipping & Returns

Shipping Policy

We will dispatch your order in 2 working days for all in-stock products.
Orders are sent by courier to an attended address. If the package is returned to us by the
courier for any reason you will be responsible for an additional delivery fee to resend the order, unless it is our mistake. Orders are sent at the recipient’s risk.
Liability and title of the goods passes to the recipient when the parcel is dispatched.
The PeriPrem organics has no control or responsibility after this point.

Return & Exchange Policy

We work hard at ensuring that your order reaches you in excellent condition and as quickly as possible. On the off chance if your order is delivered with defective or damaged packaging, short quantity, or considerably different to the product details on our website, you can raise a returns and replacement query by sending an email to periprem@gmail.com within 10 days of the purchase. Be sure to mention your order number and attach an image of the item received so we can evaluate its condition.

If you happen to receive a box, you can raise a returns and replacement query by sending an email to periprem@gmail.com within 10 days of receiving your order. Be sure to mention your order number and attach an image of the item received so we can evaluate its condition. Also, please ensure the product is unused and in its original condition.

Products acknowledged as ‘damaged’ or ‘defective’ or ‘wrongly sent’ will be reverse picked by us. Once we receive the item at our warehouse we will verify its condition and initiate the process of refund/replacement accordingly.

Replacement orders will reach you with 3 to 5 business days. You will receive a notification in your registered email id as soon as your order is shipped from our warehouse.

Refunds take 7 to 10 business days to be credited to your bank account.

bottom of page